FAQ Overview

What forms of payment do you accept ?

We only accept Visa, Mastercards and American Express payments.


Is it safe to purchase on eu.Dakine.com ?

Information is secured using a 128-bit encryption.
We do not store credit card numbers.


I have an error in the checkout.

If you have any technical issues, don't hesitate to contact our customer service : eustore@dakine.com.


Can I make a change on my order ?

You may make changes to your order up until your order has begun being processed.
Please send an email to eustore@dakine.com with the modifications you would like.


Who do I contact to inquire about career opportunities with DAKINE?

When positions are available they will be posted in the Jobs section, under Customer Service. Thank you.


When is a good time to contact the DAKINE headquarters in Europe?

Monday - Friday, 9:00am - 6:00pm


Where can I find a retail shop to purchase DAKINE products?

To find an authorized Dakine retailer in your area you can search using our Store Locator on this site.


Can you send me a catalog?

We do not produce a printed paper catalog for consumers. You can view all the current Dakine products on this site.


How can I get some DAKINE stickers?

Please send a self-addressed stamped envelope to:


Dakine Europe
10 bis Rue du Pré Paillard
74940 Annecy-le-Vieux
FRANCE

Who do I contact to become a retailer?

Please email euinfo@dakine.com to find out who your local DAKINE Rep is.